Job Summary:

We are seeking a friendly and organized individual to join our team as a Host/Hostess at Mama Foo Foo. As the first point of contact for our guests, you will be responsible for creating a warm and welcoming atmosphere, managing reservations, and ensuring that our guests have a seamless dining experience. If you have excellent communication skills, a positive attitude, and a keen sense of attention to detail, we'd love to hear from you!

Responsibilities:

Greet guests and manage reservations in a timely and efficient manner
Coordinate seating and table assignments to ensure a smooth dining experience
Manage wait lists and communicate with guests regarding wait times
Handle phone calls and take reservations in a professional and courteous manner
Maintain a clean and organized host stand, including managing guest lists.
Monitor the flow of guests and adjust seating accordingly to minimize wait times
Collaborate with servers and management to ensure seamless service
Provide excellent customer service and handle any customer complaints or issues in a professional manner
Maintain accuracy and attention to detail when handling cash and credit transactions

Requirements:

1-2 years of experience as a host/hostess in a restaurant or hospitality environment
Excellent communication and interpersonal skills
Ability to work well under pressure and prioritize tasks efficiently
Strong organizational skills and attention to detail
Ability to lift up to 25 pounds occasionally
Availability to work varied shifts, including evenings, weekends, and holidays
High school diploma or equivalent required

Preferred Qualifications:

Experience with restaurant management software or systems
Knowledge of food service operations and protocols
Bilingual or multilingual skills